Co-owners, Lee and Mark, are multiple winners of national awards recognizing their expertise in animal health---and each customer inherits this experience. It's also what sets us apart.
Drop by or give us a call to speak with Lee, Mark, or one of our trained staff to learn more about how our collective experience can influence your buying choices so that your pet gets the best nutrition, which often eliminates a number of basic health concerns.
The American Kennel Club (AKC) states that the motivation behind having dog shows is to protect the current and future breeding practices. This means the expertise required to maintain AKC standards at dog shows for each breed is extensive (nutrition, skin, coat, eyes, teeth, ears, bone structure, temperament, general health). Lee and Mark have personally bred over 35 champions, qualifying them as a trend setter to standards of animal health and wellness care.
Being surrounded by and having access to the best of the best since 1972, as well as being a current AKC Breeder Of Merit themselves, has elevated Lee and Mark to expert status. Our customers who are dog owners, therefore, benefit from our breed specific approach to problem solving.
Naturally, the high standards learned in the professional dog show and dog breeding world, as well as Lee and Mark’s strong work ethic and passion for all animals (including their personal troop of dogs, goats, miniature donkeys, and birds at home), influenced their level of expertise with birds, small animals, reptiles, and fish, which trickles down to staff and benefits every customer.
We are painstaking about how we choose vendors, manufacturers, and suppliers. We focus on the company's reputation, background, expertise, and the "what, how, and where" of ingredients in food products.
Yes, this may reduce our inventory in comparison with big-box stores. Yet it also means we wholeheartedly strive to only sell quality products with ethical business practices, taking the guesswork out of the big picture for our customers.
Our relationships with most of our suppliers are like family, making them just a phone call away.
We are a family operated small business with a strong focus on relationships with the local community and the health and wellness of their beloved pets since 1975.
Our decades of collective and diverse, hands-on experience in multiple areas related to animal health and wellness (including veterinary studies and class curriculum) drive our products, service, and staff training.
We encourage you to ask us questions to be certain you are getting what you really need. If one of our animal experts does not know the answer, we will have one of the store co-owners contact you directly to answer any questions.
Customer service is very important to us. We aren’t perfect, but we genuinely care about your shopping experience and, more importantly, the health and wellness of your pet.
Our inventory of products is American sourced as much as possible.
In fact, Lee and Mark have spent an enormous amount of time over the years researching the business practices of our suppliers, interviewing them, and exhausting, as best we can, any iota of a possibility that we are contributing to anything that will compromise the health and wellness of your pet.
Maintaining this standard is simply another day at the office for us!
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